Privacy Policy

Introduction

Garage Queffelec is committed to protecting the confidentiality of your personal data. This privacy policy explains how we collect, use, store and protect your information when you use our website or our automotive services.

Data We Collect

We may collect the following categories of personal data:

• Identification data: name, email address, phone number
• Technical data: IP address, browser type, pages visited
• Vehicle data: make, model, year, mileage (as part of our services)
• Communication data: messages sent through our contact forms

Purpose of Data Processing

Your personal data is used to:

• Handle your quote requests and appointment bookings
• Provide maintenance and repair services for your vehicle
• Contact you regarding your request or our services
• Improve our website and user experience
• Meet legal and regulatory obligations

Legal Basis for Processing

Processing of your personal data relies on:

• Your explicit and informed consent
• Execution of a contract or pre-contractual measures
• Compliance with legal obligations
• Our legitimate interest in improving our services

Data Retention

Your personal data is stored for the time necessary to fulfil its purpose:

• Customer data: duration of the commercial relationship + 3 years
• Prospection data: 3 years from the last contact
• Technical and navigation data: up to 13 months

Data Sharing

Your personal data is never sold or transferred for commercial purposes.

It may only be shared with:

• Technical service providers (hosting, maintenance)
• Legal or administrative authorities if required by law
• Partners strictly with your explicit consent

Data Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

Your Rights

Under GDPR regulations, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict the processing of your data
• Portability – receive your data in a structured format
• Object to processing based on legitimate interest

To exercise your rights, contact us at: contact@garage-queffelec.fr

Cookies

Our website uses cookies to improve functionality and user experience. You may disable cookies via your browser settings, but certain features may no longer work correctly.

Contact

For any questions regarding this privacy policy or the use of your personal data, you can contact us:

Updates to This Policy

This privacy policy may be updated at any time. Significant changes will be communicated via our website or by email.

Last updated: December 2025